Tasks – Quality control
The members use many different instruments for service quality control in vehicle inspection – e. g. open audits, accompagnied vehicle inspections, hidden tests, common quality circles or work under survey of a mentor.
All these individual control measures can hardly be compared since important parameters like uniformity or neutrality cannot be guaranteed constantly.
Therefore, additonal quality controls are made according to uniform federal standards by especially skilled auditors. QM e.V. coordinates these activities, draws up the standards and controls its compliance. The results of the different quality controls are summarised centrally, evaluated and reported to the members. The members can find focal points for the internal quality work.
The new issue of the QM-Journal informs about the association´s efforts to prepare for the next years and to face new challenges. Therefore association is being in direct exchange with its members and the supervisory authorities.
The 13th general meeting in November this year stated a positive balance of the work of the association “QM-Verein”.
The 12th general meeting at the end of November drew a positive balance of the work of the QM-Association.